Ask other teachers/staff if they are experiencing similar problems. If they are, contact the Help Desk at ext. 2308. There may be a problem with the network.
If they are not, check the Ethernet port (where the network cable plugs in) on the back of your computer to ensure it is firmly connected to both ends and that there is a green light next to the port on your computer.
Check your browser’s Proxy settings:
- Open Internet Explorer.
- Under the Tools menu select Internet Options.
- Click on the Connections tab.
- Click the LAN Settings.
- All checkboxes should be unchecked.
- Click OK. Click OK.
If you continue to experience problems, contact the Help Desk at 755-9599 or submit a work order ticket.
Remember: Always include your name, location (campus/building and room), make and model of equipment, Service tag and/or Barcode, specific, detailed description of the problem you are experiencing. Without this information, there may be a delay in getting to your request.